HomeHome  CalendarCalendar  FAQFAQ  SearchSearch  MemberlistMemberlist  UsergroupsUsergroups  RegisterRegister  Log inLog in  

Share | 
 

 Have to repaint the front fender

View previous topic View next topic Go down 
AuthorMessage
TheQuig

avatar

Posts : 1576
Join date : 2013-02-28
Age : 64
Location : The Jersey Shore

PostSubject: Have to repaint the front fender   June 26th 2017, 5:47 pm

Today while tightening the strut nuts I was leaning on the body apparently too hard. The paint on the front passenger fender peeled off in 6" strips over the headlight. It is about 6"X8" down to the primer. Most have been defective all along. I have never had body paint peel off in strips like this. I don't want to say luckily, but luckily my son just finished his year of vocational school in the collision shop. I will buy the paint and a gun and he will blend it in.

____________________________________
Don't believe everything you read on the internet- George Washington.
Back to top Go down
View user profile
Diesel Dan

avatar

Posts : 1128
Join date : 2013-02-28
Age : 45
Location : Columbia TN

PostSubject: Re: Have to repaint the front fender   June 26th 2017, 6:29 pm

Have his crew gas monkey it up!
Back to top Go down
View user profile
TheQuig

avatar

Posts : 1576
Join date : 2013-02-28
Age : 64
Location : The Jersey Shore

PostSubject: Re: Have to repaint the front fender   June 26th 2017, 7:49 pm

I'm happy with a stock truck, I put OEM shocks and struts back on it.

____________________________________
Don't believe everything you read on the internet- George Washington.
Back to top Go down
View user profile
TheQuig

avatar

Posts : 1576
Join date : 2013-02-28
Age : 64
Location : The Jersey Shore

PostSubject: Re: Have to repaint the front fender   July 6th 2017, 8:16 pm

Today, from the advice from an auto body shop I took my truck to the Chevy dealer where I purchased it. I made the appointment last week and made sure to tell them how old the truck was knowing the 5 year warranty on paint had expired. They said to bring it in. The service rep doesn't even want to look at it out of warranty. He doesn't know the number or email for the Regional Service Rep. I googled the email address and sent an email. 2 hours later I received back an email stating they want a happy customer and the paint should not be peeling. I replied to the email with all the information they requested, address, VIN, etc, and what outcome would make me happy.
Round 2 coming up!

____________________________________
Don't believe everything you read on the internet- George Washington.
Back to top Go down
View user profile
Diesel Dan

avatar

Posts : 1128
Join date : 2013-02-28
Age : 45
Location : Columbia TN

PostSubject: Re: Have to repaint the front fender   July 7th 2017, 10:07 am

Hey it's worth a shot.

Like the avatar, is that your M37?
Back to top Go down
View user profile
TheQuig

avatar

Posts : 1576
Join date : 2013-02-28
Age : 64
Location : The Jersey Shore

PostSubject: Re: Have to repaint the front fender   July 7th 2017, 12:14 pm

So far I have received 2 phone calls from the Regional Office and 4 emails from them. I think they will get it fixed for me.

____________________________________
Don't believe everything you read on the internet- George Washington.
Back to top Go down
View user profile
TheQuig

avatar

Posts : 1576
Join date : 2013-02-28
Age : 64
Location : The Jersey Shore

PostSubject: Re: Have to repaint the front fender   July 7th 2017, 3:17 pm


____________________________________
Don't believe everything you read on the internet- George Washington.
Back to top Go down
View user profile
theshyguy



Posts : 766
Join date : 2013-04-24

PostSubject: Re: Have to repaint the front fender   July 12th 2017, 12:38 am

That's awesome news so far. Maybe they will teach the dealership something.
Back to top Go down
View user profile
Diesel Dan

avatar

Posts : 1128
Join date : 2013-02-28
Age : 45
Location : Columbia TN

PostSubject: Re: Have to repaint the front fender   July 12th 2017, 11:16 am

That's patina!

Shoot some clear on it and go!
Back to top Go down
View user profile
TheQuig

avatar

Posts : 1576
Join date : 2013-02-28
Age : 64
Location : The Jersey Shore

PostSubject: Re: Have to repaint the front fender   July 13th 2017, 12:19 pm

On Friday 7/7 I was told that Customer Service would resolve this problem within 2 business days. Today 7/13 having not heard back from them, I called them. The issue has now moved up to a "Senior" Customer service Rep. I don't care who in GM handles the issue, just tell me straight and not that they don't have the leverage to get things done at their level. If they continue to drag this out I will then ask for an entire paint job of the whole truck. I don't mind the wait, it's being jerked around and letting me think the problem is solved that is making me angry.

____________________________________
Don't believe everything you read on the internet- George Washington.
Back to top Go down
View user profile
Diseasel



Posts : 1156
Join date : 2013-02-28
Location : Scottsdale, AZ

PostSubject: Re: Have to repaint the front fender   July 15th 2017, 10:36 am

Wow, gotta wonder how many other locations are ready to pop off. I did a quick search and GM has some issues with paint falling off late model vehicles. Maybe it's true with all manufacturers.


Back to top Go down
View user profile
Diesel Dan

avatar

Posts : 1128
Join date : 2013-02-28
Age : 45
Location : Columbia TN

PostSubject: Re: Have to repaint the front fender   July 16th 2017, 11:12 am

How about a $100 voucher towards a new Duramax?
Back to top Go down
View user profile
TheQuig

avatar

Posts : 1576
Join date : 2013-02-28
Age : 64
Location : The Jersey Shore

PostSubject: Re: Have to repaint the front fender   July 16th 2017, 12:07 pm

Diesel Dan wrote:
How about a $100 voucher towards a new Duramax?


It would have to be a $5,000 voucher toward a DMax.

I talked again to another Regional Manager at GM. He doesn't seem as optimistic and the first guy. He asks that I wait until Tuesday for a reply and I will have to take my truck back to the dealer for another look.

____________________________________
Don't believe everything you read on the internet- George Washington.
Back to top Go down
View user profile
theshyguy



Posts : 766
Join date : 2013-04-24

PostSubject: Re: Have to repaint the front fender   July 18th 2017, 11:12 pm

I remember years ago when GM had issues with white peeling off. There were a lot of farm pickups that were white with a lot of paint missing. It seems to have been in the mid 90s.
Back to top Go down
View user profile
TheQuig

avatar

Posts : 1576
Join date : 2013-02-28
Age : 64
Location : The Jersey Shore

PostSubject: Re: Have to repaint the front fender   July 19th 2017, 2:30 pm

I ironed out a deal with GM. They will pay $195, and I will pay $158 to have my front fender taken off and painted. I was hoping for them to cover it all, but this will do. I'm bringing in the truck on the 24th, and they will have it 3 or 4 days. The patina will be gone for good I hope. They have it documented in their files in case I develop more paint issues.

____________________________________
Don't believe everything you read on the internet- George Washington.
Back to top Go down
View user profile
theshyguy



Posts : 766
Join date : 2013-04-24

PostSubject: Re: Have to repaint the front fender   July 19th 2017, 10:08 pm

Sounds fair. Good luck on no more issues.
Back to top Go down
View user profile
Sponsored content




PostSubject: Re: Have to repaint the front fender   

Back to top Go down
 
Have to repaint the front fender
View previous topic View next topic Back to top 
Page 1 of 1
 Similar topics
-
» Front Fender Replacement Pictorial
» WTB - VTX1800 NEO front fender (or will buy F+R)
» Front fender edge trim
» front fender brace?
» Front Fender issues...

Permissions in this forum:You cannot reply to topics in this forum
 :: The Garage :: Body Work-
Jump to: